1 2 Outlook Express Backup Frequently Asked Questions, FAQ

Questions Index (Click the Question)


Q. Why does the registration key not work?
A. Often times registration codes are very difficult to re-create by typing. It is possible that this simple copy and paste function will work for you. The registration code you have received is very sensitive. What this means is that your registration information would need to be entered exactly the same way for the product to work.
You may want to try to copy and paste the registration information into the fields of the program that prompt you for the code. The way to do this is to highlight the registration code with your mouse from the email message with your code in it. Then right click your mouse, you will get a pop up menu that gives you the option to "copy". Choose this option to copy.
Now, click the cursor into the registration code field in the screen saver and then right click to choose the option to "paste". This function should move the information from the email message with the code in it to the registration field of program without you typing anything at all.
If you are not given the option to copy and paste from your right mouse button, you may also try to use the key codes to copy and paste. To copy all you need to do is highlight the text you want to copy, and then press the CNTRL key and the C key at the same time. To paste you need simply use the CNTRL key and the V key at the same time. This will do essentially the same as the mouse click method.

Q. Can I backup emails in IncrediMail and restore to Outlook Express?
A. No. The backup can be restored only to the same type of Email Client from which it was created. For example, you can't restore to Outlook Express a backup file, which was created, from Eudora or Incredimail.

Q. Can I backup email data from Outlook Express on Windows Me and restore it on a Windows XP machine?
A. Yes. The backups can be restored to any version of windows.

Q. Can I backup my email data from a network drive?
A. No, you can't backup e-mail files from network.  You must install and run 1 2 Outlook Express Backup on the computer where you have the Email Client installed.

Frequently asked questions Frequently Asked Questions: 1. Q. Can I backup emails in IncrediMail and restore to Outlook Express? A. No. The backup can be restored only to the same type of Email Client from which it was created. For example, you can't restore to Outlook Express a backup file, which was created, from Eudora or Incredimail. 2. Q. Can I backup email data from Outlook Express on Windows Me and restore it on a Windows XP machine? A. Yes. The backups can be restored to any version of windows. 3. Q. Can I backup my email data from a network drive? A. No, you can't backup e-mail files from network. You must install and run 1 2 Outlook Express Backup on the computer where you have the Email Client installed. 4. Q. Where is the backup file that I have just created? A. You can specify the filename and path of the backup file just after you select what identities to backup. By default, the backup path is C:\ and the filename will be generated from the name of Email Client and date (eg. OExpreessBackup 26-1-2003.ebk). 5. Q. When trying to save mail to CD I get an error message: "Could not create new cabinet file [0x0006]". How can I create the backup to CD? A. You can't save the backup copy directly to CD. You first have to create the backup file to a local hard drive, and then use your favorite CD burner application to burn it on a CD. 6. Q. Does 1 2 Outlook Express Backup interfere with Norton System Works or Norton Antivirus? A. No, 1 2 Outlook Express Backup should not interfere with any application. 7. Q. I get this error message: "this backup is not compatible with selected email client". Why? A. This error message should occur when you are trying to restore a backup to a email client different from the one from which the backup was created. Ex. You create a backup of IncrediMail and try to restore to Outlook Express. If you are trying to restore to the same Email Client from which the backup was created, please contact us immediately if you get this error message. 8. Q. 1 2 Outlook Express Backup doesn't accept my license key, why? A. You have to enter both your License Name and the License Key exactly as they were sent to you. Please copy and paste the name and key from there, because otherwise if you mistype any character the program will not accept it. 9. Q. Can this program backup email data in MSN 8? A. No, 1 2 Outlook Express Backup can't backup the data in MSN 7 or MSN 8 because the email data is stored on an Internet Server, and not on your machine. #Select email clients you want to backup. #Select items to backup for each email client. #Select the number of hours, days, weeks or months after will make the next backup. #Set the hour when Schedule starts. #Select folder where Schedule save backup files. #"Overwrite the last backup file" - overwrites the last backup file. "Backup to a new file" - create a new backup file. If you want to keep the last N backup copies check it and set the number of copies to be stored. #Check "Protect file with password" if you want to use a password to protect the file.

12 Outlook Express Backup - a utility to backup and restore Outlook Express, Outlook, IncrediMail and other Email Clients